E1M Online®
Terms and Conditions

🅰️ – Enjoy your stay at E1M and get the maximum benefit from its extraordinary effectiveness. E1M is the best language methodology in the global market, a rating based on being the educational system that provides results of the highest quality in the shortest time and cost possible. Throughout its numerous years of service at the national and international level, E1M has maintained an average general satisfaction and success rate above 4.9 out of 5, and greater than 98%, making this methodology not only the fastest in the global market, but also the most effective, the most economical, and the most satisfying in the world (point 29, T&C).

🅱️ – Completing your enrollment in the program and/or continuing to be part of it implies that you have read and accept these terms and conditions.

🆑 – Take this information into account to ensure the validity and effectiveness of your guarantee in the E1M Online intensive program.

1 – E1M is a unique program and incorporates parameters of rights protection and confidentiality, for which reason the total or partial reproduction, by any means, of any image or material delivered by E1M to the student (whether physical or digital) without the prior, express, and written permission of E1M is prohibited. Failure to comply with this indication may lead to legal consequences for the responsible party.

2 – E1M protects and supports your results and incorporates a legal guarantee that ensures a high conversational level and reading and writing comprehension upon completing the program. Likewise, E1M declares the full refund of the money invested in the Normal Classes of the program that you have paid, in the event that you finish the entirety of it without reaching the guaranteed level of bilingualism, which will be evaluated according to the results of your exams and your general performance. Due to the above, and for the purposes of the guarantee, it is an unavoidable duty that you attend all the classes of the program, for which reason it will not be possible to omit any. In case of absence, regardless of the cause of it and even if you present a medical leave (which will not be necessary), you will need to make up such class through a Make-up Class, which has a modest and additional price, called “extra charge”.

3 – It is necessary to have all the classes of the Module attended and all the respective duties and assignments of it completed so that you enable your step to the Module Exam.

4 – E1M is an intensive program that allows you to reach bilingualism in less than one year of study. During your journey in E1M, you must make an effort and have enough time to carry out the duties external to the class, which constitutes a vital part of the process that you must fulfill so that the program produces its true and profound effects in you. Otherwise, the guarantee may be lost. For these reasons, the E1M methodology applies different systems that will motivate and push you to exercise your maximum level of discipline in all aspects of the program (fulfillment of duties, punctuality in the delivery of the same, etc.). Among the congratulatory and incentive measures are the “Extra Points for the E1M Exams” and the “E1M Excellence Scholarship”, which are a reward for good academic performance; and among the preventive and corrective measures is the decrease of points, whose objective will be to instill in you the desire to apply greater discipline, effort, and concentration in the requirements of the program for your own benefit.

5 – Punctuality, attendance, and permanence in class influence the continuity of the guarantee. Failure to comply with these duties could even lead to extreme measures, such as expulsion (point 19, T&C).

6 – The duration of the Normal Class ranges between 1 hour and 1 hour and 30 minutes, and will be determined by the Direction of E1M according to the topic, the number of students present, and other academic and administrative purposes. Most classes of the program will have a duration of one (1) hour and thirty (30) minutes. In groups composed of 3 students or less, generally the class will have a duration of 1 hour.

7 – The prices, general and specific characteristics, and duration of the program are open to changes at the judgment of E1M and may occur without prior notice, these being executed always in favor of offering you a service that is increasingly more successful, effective, and satisfactory. The prices of the investment of the program increase annually, every January.

7.1 – The Educational Material and the academic study elements of the program in general may receive updates over time, each new version presenting improved and enriched information both in content and in structure, thus enhancing the methodology in general, the student’s learning quality, and their results. Due to this, it will be your duty to acquire the respective updates of the Educational Material and the academic elements in order to enable your continuity in the program.

8 – The validity and effectiveness of your guarantee will also be subject to the criteria of your teacher(s), who will evaluate according to aspects such as punctuality, behavior in class, presentation of duties, and fulfillment of other responsibilities, such as the “bet”, among others. Although you will receive assignments daily and you must also present them daily, these will not be corrected day by day. The effective methodology of E1M is designed in such a way that, although you must deliver all of them progressively throughout the Module, only some of them may be corrected in specific classes, which forms part of its carefully structured methodology and of the guarantee that supports your results. Additionally, thanks to the methodology of E1M, you will experience astonishing results through other very important feedback systems, such as the WhatsApp Advisory, a central procedure of the program that will ensure the correct development of your language learning in less than one (1) year of study (point 26, T&C).

9 – E1M is responsible for ensuring the satisfactory fulfillment of the services for which you make your respective payment, for which reason the academy will not make refunds of money or transfers of the same under any circumstance, with the exception of the scenario presented in point 2 of these terms and conditions. In case you need it, you may apply for a freezing of money, which will remain valid in the E1M system so that you may make use of the same in the future. Upon returning, by means of the “Money Movement Service”, your money invested in classes and other elements that you have not used will be transferred as a total amount as credit in the E1M system so that, subsequently, you may make your payments again, making use of this credited amount, applying the current costs. Any frozen and/or credited amount (or classes and elements paid) that remain registered in the system without being used will be reduced to 50% after 1 year and 6 months. After 2 years, those values will be reduced to 25%; and after 2 years and 6 months, this amount will be reduced to 0%.

10 – The payment of the Make-up Classes (1 hour in duration) is carried out individually, even in classes in which two (2) or more students attend at the same time. Likewise, during the space of a Make-up Class, one or more students may take different classes simultaneously and with the same teacher, which will be scheduled in this way for those cases in which the mechanics of said classes do not interfere with each other.

10.1 – The scheduling of classes is the duty of every student, even for those who daily apply to the same schedule. This scheduling of classes is carried out via WhatsApp, always notifying from the previous calendar day, before 6:00 p. m. COL. It is the duty of the student to correctly carry out their scheduling and thus ensure the spot for their class of the following day.

11 – Change or cancellation: give notice of any type of modification to the scheduled time or absence with a minimum of two (2) hours of anticipation, notifying it by means of the personal chat of the academy or by means of a call. In case of not giving this prior notice before this period of time and/or not attending such class, regardless of the reason for the absence, such class will be considered as consumed and, therefore, your Make-up Class will have the total cost of it. Please keep this indication in mind in order to avoid monetary and logistical mismatches both for the academy and for you as a student.

12 – The availability of schedules and groups will vary according to their use. Depending on the number of students and the frequency with which they attend certain schedule(s), the Direction of E1M may execute one or both of the following actions: A) Reorganize the students of a group, assigning them to other group(s) and/or schedule(s). B) With the purpose of carrying out a Group Unification Process, days or weeks of study may be interspersed with days or weeks of rest in between (that is, one day/week yes, another no), and continue in this way until achieving the necessary overlap. Both scenarios (A and B) may include a waiting time during the execution of the process. These are cases that may occur with the purpose of ensuring the stability of the group(s) in question and/or enabling the entry of other students into the program, which will depend on the number of active teachers, the number of active groups and students and their results presented in the different activities and exams of the program, and/or the number of students who are on the waiting list to enter it. Whatever the case, E1M will always ensure the full and general satisfaction of its students, above all seeking to ensure the successful completion of the guarantee of the program.

13 – E1M Calendar: as it is an intensive program, you will take class from Monday to Friday, and you will rest on Saturdays, Sundays, and holidays of Colombia, regardless of your country of residence. In this way, you will complete the 30 classes of 1 Module of E1M in a period of one (1) month and one (1) week, approximately. The total number of classes of the E1M program is 216 classes (6 modules + 6 Reinforcement Weeks), and it is completed in an approximate of 10 months. Also, the program includes four vacation pauses (point 20, T&C), resulting in a total duration of the program of 1 year and 2 months.

14 – Rights assignment clause: by carrying out your enrollment process, you express that you transfer to E1M totally and without any limitation the economic rights that correspond over the photographic and/or video work(s) in which you are involved, whether individually or in groups, in any type of format. By virtue of the above, it is understood that E1M acquires the right of reproduction of this material in all its modalities, such as audiovisual. Therefore, you authorize and assign to E1M the right of transformation or adaptation, public communication, distribution and, in general, any type of exploitation of the works that may be carried out by any known or unknown means, such as publication in magazines, brochures, videos, social media and/or web pages that have to do with institutional linkages, without the right to demand any remuneration on the part of the student.

15 – By delivering your personal data, you authorize and grant to E1M the right to the processing of the same, which will be used in the educational and school procedures of the academy and also for documentation and advertising purposes, whether in email, internet, web pages and/or social media, assigned to institutional linkages.

16 – Throughout several classes there will be the presence of spectator audience and/or teachers in induction, additional to the teacher, audience to which spaces will be opened during the session that will allow them to become familiar with the program, which forms a fundamental part of the mechanism of dissemination, growth, and constitution of E1M, and therefore will not be understood as an obstacle for the development of the class. The success in the achievement of results and the general satisfaction of its students are the constant and central objective of the Direction of E1M, which will determine in which activities the time of each class will be invested in general.

17 – It is your duty as a student to carefully read the regulations and the instructions existing throughout your process, delivered by means of different messages, images, and/or institutional informational videos via WhatsApp, central means of communication in the program, as well as to carefully follow the guidelines established there. Paying careful attention to such valuable information will allow you to achieve a true understanding of the program, of its nature and its mechanics, and will guide you to a delivery of activities and payments in a timely and punctual manner, contributing in turn to you perceiving a satisfactory and happy experience in general. The longest instruction message in the entire program has a reading duration of less than five minutes.

18 – The payment made for the enrollment in the program will be considered as consumed in the event that the student chooses not to start their classes in the cycle and date for which they made their enrollment. Likewise, it will occur in the event that the student resumes the program after a pause greater than thirty (30) calendar days, or in the event that the student makes a change of group/schedule.

19 – Above all nature, in E1M respect, peace, and cordiality prevail. Any act of irreverence, aggression, and/or fraud will be sanctioned with the loss of Extra Points (EP), suspension of class, and/or immediate expulsion. In E1M we reserve the right of admission and permanence.

20 – E1M includes the following vacation periods: Holy Week, mid-year, recess vacations between October and November, and end-of-year vacations. E1M reserves the right of modification, postponement, and/or cancellation of these vacation periods. Depending on the number of active teachers, there may exist the eventuality of class pause(s) (point 22, T&C) in case of accumulation of exams and/or activities to be reviewed, or of administrative or logistical tasks to be carried out.

21 – The prices of the E1M Spanish program may vary according to the country of residence of the student.

22 – Class Break: E1M reserves the right of cancellation and/or postponement of class(es) with the purpose of generating spaces for study, for rest, or for different logistical reasons. “Class Breaks” may occur without prior notice, even minutes before the class.

23 – The WhatsApp Advisory service (WhatsApp Help!) will seek to provide you attention every day of the year, day and night, and you will receive a response as soon as possible. On some occasions, the service will be instant and continuous, other times there will be an indefinite waiting time.

24 – If you are part of the E1M Spanish program, from time to time the Direction of E1M may carry out different processes of confirmation of your current residence, procedure before which it will be your duty as a student to provide an accurate and timely response. The above will be carried out with the purpose of properly executing the functioning of point 21, T&C. If you make a change of residence, it will be necessary to inform it to the Direction of E1M, in which case a respective change of currency may be carried out. In case a change of residence is found that was not previously notified to the verification process, the corresponding surcharge will be applied and the change of currency will be carried out.

25 – The number of students that compose each group will vary between 1 to 6 members. During the first Modules of the program this average may increase, and in the last ones, it may decrease, both being quantities foreseen so that they may occur. It forms part of the guarantee of E1M to establish that the number of members will not affect in any way the performance nor the individual results of the student, which is achieved thanks to its unique methodology that successfully combines the personalized, semi-personalized, and group teaching system into one (point 26, T&C).

26 – The unique educational system of E1M incorporates three modalities into one: personalized, semi-personalized, and group, giving an absolute focus to the individual process. Therefore, the E1M program is largely based on the constant communication of the teacher with the student via WhatsApp, inside and outside of class. Due to the characteristics and nature of the E1M methodology, the permanent accompaniment of the teacher towards the student and the continuous contact between both parties will have the same importance inside and outside of class. This implies that making use of the “WhatsApp Advisory” service is an indispensable duty for the student, vital during their process. Omitting the use of this valuable tool and wasting its great benefits will inevitably deeply affect the results of the student and their guarantee, to the point of nullifying its effects.

26.1 – The Direction of E1M will determine certain classes of the program (especially some structural classes of Module 1) to be carried out via “WhatsApp Advisory”, the most important procedure of the entire E1M methodology. The above, with the objective of exercising your skills in such activity, allowing you to gain the necessary ability and understanding of it, thus achieving your familiarization with it.

27 – Keeping your camera on at all times will be a requirement for entry and permanence in your class and in all types of sessions, just as it will be to have the capacity to take notes, read texts, answer questions, and participate optimally in the class in general, among others; otherwise, you will need to take the Make-up Class of the same.

28 – E1M offers you a wide variety of comfortable and beneficial payment modalities. In exchange for this freedom, the academy will request punctuality in the completion of the same within the respective deadlines, and thus avoid the surcharge for late payment.

29 – The approval or failure in the Exam of each Module may determine the continuity of your spot in the program. The E1M program has a “Reinforcement Week”, taken at the end of each Module, which is in charge of preparing the student so that they are ready to present and pass their exam. Thanks to the Reinforcement Week, the E1M academy has an exam passing rate above 90%: 9 out of 10 students pass the E1M exams on the first attempt. Throughout its numerous years of service at the national and international level, E1M has maintained an average general satisfaction and success rate above 4.9 out of 5, and greater than 98%, making this methodology not only the fastest in the global market, but also the most effective, the most economical, and the most satisfying in the world.

Last update: 16 – APR – 2026.

SEBASTIAN LARA MORALES
Director

E1M® N.I.T. 1018438714–8, Bogotá Chamber of Commerce – Registration No. 02699737 of June 17, 2016. E1M® Methodology Registered before the DNDA (National Copyright Office) and the SIC (Superintendence of Industry and Commerce)

All Rights Reserved – E1Monline.com